Terms and conditions

1. The total amount of the product (excluding tax) and the shipping fee must not exceed US $3,000.

2. The shipping address must be located in one of the following countries: Australia, Belgium, Brazil, Canada, Chile, Czech Republic, France, Germany, Israel, Italy, Japan, Mexico, Netherlands, Poland, Portugal, Russia, Saudi Arabia, South Korea, Spain, Switzerland, Ukraine, United Arab Emirates, United Kingdom, or United States.

3. The reason for returning the product is due to quality or defect issues, excluding product or packaging damage upon arrival, wrong materials, or wrong products shipped.

4. The buyer can only apply for Easy Return within 30 calendar days of receiving the order.

5. The buyer may only request Easy Return once per Trade Assurance order.

6. The buyer must return the order within 15 calendar days of submitting the Easy Return application.

7. Alibaba.com will initiate the refund process as soon as the return warehouse confirms delivery of the returned package. Refunds are usually credited to the buyer's bank account within 20 business days.

8. Alibaba.com can only refund the order amount and the shipping fee, excluding the processing fee, sales tax, and any deducted coupon fees.